Shared Equipment Services

Shared Equipment Services (SES) is an equipment service program offered through the Office of the Associate Dean for Research. It was established to provide the research and academic community of Robert Wood Johnson Medical School with a convenient, economical means of obtaining technical services. Services are provided by in-house technical personnel or vendors who specialize in specific laboratory instruments or services.

Our shops, located on the Piscataway campus, can provide service for a variety of devices. The electronic shop can service most electronic equipment and tabletop instruments. The computer shop will arrange for repairs on laser printers. The machine shop provides services for fabrication and repair of mechanical laboratory devices. In-house labor costs are subsidized by the Office of the Associate Dean for Research resulting in very reasonable rates.

For services which require expertise beyond our shops capabilities, selected outside vendors are used. Our vendors have the technical training and experience to provide the level of service required by equipment manufacturers. In many cases, the vendors are able to perform factory authorized repair service on-site.

Our objective is quality work at a reasonable price. To be selected by SES, a vendor must provide customer references, agree to be responsive when called and have a reasonable, competitive pricing structure. Due to the volume of business we do with a vendor, the rate we are charged is usually less than their normal rate. Our charge to you reflects this discount. In addition, by having service arranged through SES, we can monitor the vendors' work and coordinate multiple services if necessary.

All charges for services provided through SES are processed through internal fund transfers, purchase orders are not necessary. A phone call to us will initiate most service requests. A repair authorization form will be faxed to you department which, when returned, allows us to proceed.

As the need arises, we evaluate requests for new services. If we feel we can provide the service at a competitive price, it will be added to our list. We have also provided custom services for special applications.

Shared Equipment Services can be reached at extension 5-4455. Since rates and charges vary between vendors and may change over time, call SES for current pricing and equipment listings.

Electronics Shop:	5-4455
Machine Shop:	5-4710
Computer Shop:	5-4432
Fax:	5-5758